Privacy Policy
How we collect, use, and protect your personal information
Information We Collect
We collect information that you provide directly to us when you use our website or engage with our consultations. This includes details you submit through contact forms, inquiry submissions, or during consultation sessions. We collect only the information necessary to provide our services effectively.
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→Personal identification information such as name, email address, and phone number provided through contact forms.
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→Communication records including inquiry details, consultation notes, and correspondence related to our services.
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→Technical information such as IP address, browser type, device information, and website usage patterns collected automatically.
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→Preferences and settings you select when using our website or during consultations to personalize your experience.
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→Feedback, testimonials, or other information you choose to share with us about your experience with our consultations.
We do not collect sensitive personal information such as health data, financial account details, or government identifiers unless you explicitly provide such information during consultations, which we handle with strict confidentiality protocols.
How We Use Your Information
We use the information we collect to provide personalized consultations, respond to your inquiries, improve our services, and communicate with you about matters relevant to your engagement with us. Your data helps us tailor our approach to your specific circumstances and needs.
Additionally, we use aggregated and anonymized data to analyze website traffic patterns, understand user behavior, and enhance the overall functionality and user experience of our website. We may also use your information to comply with legal obligations and protect our rights.
Your Rights Regarding Your Data
Under Australian privacy laws, you have several rights concerning your personal information. These include the right to access, correct, delete, and transfer your data, as well as the right to object to certain processing activities.
Right to Access
You can request a copy of the personal information we hold about you at any time.
Right to Correction
You may request correction of inaccurate or incomplete personal information we maintain.
Right to Deletion
You can request deletion of your personal data subject to legal retention requirements.
Right to Portability
You may request your data in a structured, commonly used format for transfer.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website and providing consultations, subject to strict confidentiality agreements.
We may also disclose your information when required by law, to protect our rights and property, to prevent fraud or illegal activities, or with your explicit consent. Any third parties who receive your information are obligated to handle it in accordance with applicable privacy laws.
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments to identify and address vulnerabilities.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to maintaining robust protective measures.
Contact Us About Privacy
Address: 113 Exhibition St, Melbourne, VIC 3000 Australia
Phone: +61-8-9149-9268
Email: content@glavistureniq.com